Currently you do not have to set up an account or profile to make online reservations or browse through our web site. However, if you use the "Log In" function to create a travel profile we will simplify the reservation process by automatically populating the reservation form for you. We will also provide easy access to information that reflects your travel interests.

No. If you are a Gold Passport member, you will only need to enter your Gold Passport number and PIN (personal identification number) to create a Hyatt.com account. When you enter your Gold Passport number and PIN, your personal information is extracted to create a Hyatt.com profile.

If you have forgotten your password, please select the Forgot My Password link and Hyatt will send your password via e-mail. Please ensure the e-mail matches the e-mail you've provided in your profile.

We are committed to safeguarding your privacy online. We have posted a privacy policy to help you, the user, to understand the nature of the personal information about you that is collected when you visit and use this web site and how that information will be treated. Please click here to view our privacy policy.